What data do we collect? 

Sole Woodcrafts collects the following data:

• personal identification information:
• name
• email address
• phone number
• property address

How do we collect your data?

You directly provide Sole Woodcrafts with all of the data we collect. We collect and process your data only when you place an order for a product offered by Sole Woodcrafts through:

• Sole Woodcrafts shop on Etsy
• Sole Woodcrafts shop on our website
• Phone/e-mail order

How will we use your data? 

Sole Woodcrafts collects your data so that we can process any orders placed by yourself. 

Sole Woodcrafts will share your data with delivery companies we will use to deliver any purchases made. Sole Woodcrafts will share the following data:

• Your name
• Your property address

How do we store your data?

Sole Woodcrafts servers are hosted by WIX. Your data may be stored in data centres located at United States of America, Ireland, South Korea, Taiwan and Israel. Other jurisdictions may be used as necessary for the proper delivery of services and/or may be required by law. All Personal Information is kept protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction. 

What are your protection rights? 

Sole Woodcrafts would like to make sure you are fully aware of all of your data protection rights. Every customer is entitled to the following: 

The right to access – you have the right to request Sole Woodcrafts for copies of your personal data. 

The right to rectify – You have the right to request that Sole Woodcrafts correct any information you believe is inaccurate. You also have the right to request Sole Woodcrafts to complete information you believe is incomplete. 

The right to erase – You have the right to request that Sole Woodcrafts erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sole Woodcrafts restrict the processing of your personal data, under certain conditions. 

How to make a request?

If you make a request for any of the above, we are obliged to respond to you within one month. If you would like to exercise any of the above rights, please contact us:

• Phone: 07446111739
• E-mail: support@solewoodcrafts.co.uk

How to contact the appropriate authority? 

Should you wish to report a complaint or if you feel that Sole Woodcrafts has not addressed your concern in a satisfactory manner, please contact us in the first instance. Alternatively you may contact the Information Commisionner’s Office. 

Helpline number: 0303 123 1113

Address:

Information Commissioner’s Office

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF